05 Outsourcing End -user of the Year
Open to end-users of outsourcing services only.
Factors for review include:
• Demonstration of how your organisation has implemented an outsourcing strategy with examples of successful outsourcing projects
• Demonstration of how outsourcing has enhanced your organisation’s service delivery including measures of success eg improved quality of service, improved SLA s/KPIs etc.
• Demonstration of the business case including statistics for your organisation’s Return on Investment (ROI)
• Demonstration of best practice.
Maximum 1200 words
